Privacy Policy

This Privacy Policy explains how InkSynth ("InkSynth," "we," "us," or "our") collects, uses, discloses, and protects personal information when you access or use our websites, tools, applications, and related services (collectively, the "Services").

1. Information We Collect

We may collect the following categories of information:

A. Information you provide directly

• Name
• Email address
• Billing contact information
• Business name and business details
• Account credentials
• Prompts, inputs, uploaded content, source materials, URLs, and requests you submit through the Services
• Communications you send to us

B. Transaction and payment information

If you purchase Services, payment processing is handled by third-party payment processors, including Stripe. We may receive limited transaction-related information such as payment status, billing identifiers, and subscription details, but we do not receive or store full payment card numbers except as made available to us by the payment processor in limited tokenized or truncated form.

C. Usage and technical information

We may automatically collect:

• IP address
• Browser type
• Device information
• Referring pages
• Usage logs
• Timestamps
• Interaction data related to use of the Services

D. Website and content analysis data

If you request a site audit, content analysis, or related workflow, we may process URLs, website text, uploaded files, business details, and related data necessary to provide the requested Services.

2. How We Use Information

We may use personal information to:

• Provide, operate, maintain, and improve the Services
• Authenticate users and manage accounts
• Process transactions and subscriptions
• Generate and deliver requested outputs
• Communicate with you about your account, orders, updates, and support
• Detect, prevent, and investigate fraud, abuse, security incidents, and violations of our Terms
• Comply with legal obligations
• Perform internal analytics and service improvement

3. We Do Not Sell Personal Information or Leads

InkSynth does not sell your personal information, customer data, or lead information to third parties.

We do not broker, rent, or trade user-submitted business information, contact data, or generated leads for monetary consideration.

4. How We Share Information

We may share information only as reasonably necessary in the following circumstances:

• With vendors and service providers who help us operate the Services, such as hosting, email, analytics, payment processing, and workflow providers
• With payment processors such as Stripe to process payments
• With service providers who help generate or deliver requested outputs
• When required by law, subpoena, court order, or legal process
• To protect the rights, property, or safety of InkSynth, our users, or others
• In connection with a merger, acquisition, financing, restructuring, or sale of all or part of our business

We do not share personal information with third parties for their own independent marketing use except as disclosed in this Policy or with your consent.

5. User Content and Inputs

When you submit prompts, documents, source materials, URLs, website information, business details, or other inputs, we process that information to provide the requested Services.

You are responsible for ensuring you have the right to submit any information you provide to the Services. Please do not submit sensitive personal information, regulated data, or confidential materials unless necessary and authorized for your intended use of the Services.

6. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide the Services
• Maintain account and billing records
• Comply with legal, tax, accounting, and enforcement obligations
• Resolve disputes and enforce agreements
• Improve and secure the Services

We may delete or anonymize information when it is no longer reasonably necessary for these purposes.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Cookies and Similar Technologies

We may use cookies, pixels, local storage, and similar technologies to operate the Services, remember preferences, analyze usage, and improve functionality. You may be able to control cookies through your browser settings, though disabling them may affect functionality.

9. Third-Party Services

The Services may rely on or link to third-party services, including payment processors, analytics providers, hosting providers, email providers, and public website sources you ask us to analyze. Those third parties operate under their own terms and privacy policies, and we are not responsible for their independent practices.

10. Children's Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will take reasonable steps to delete it.

11. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Object to or restrict certain processing
• Request portability of certain information
• Opt out of certain communications

To exercise applicable rights, contact us at lumen @ inksynth.org. We may need to verify your identity before acting on a request.

12. U.S. State Privacy Disclosures

If applicable law provides you with specific privacy rights, we will honor those rights as required by law. InkSynth does not sell personal information.

If we ever change our data-selling or data-sharing practices in a way that triggers additional notice or opt-out obligations, we will update this Privacy Policy accordingly.

13. International Users

If you access the Services from outside the United States, you understand that your information may be processed and stored in the United States and other jurisdictions where our service providers operate.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be effective when posted, unless a later date is stated. Your continued use of the Services after the effective date constitutes acceptance of the updated Policy.

15. Contact Us

If you have questions or requests regarding this Privacy Policy, contact us at: